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Age restrictions
Young Drivers The minimum age for renting a car is 21 years old (18 in New York). There is a surcharge for renters/drivers under the age of 25
Old Drivers. There is no maximum age for hiring a car and no special supplements are charged for elderly drivers.
When collecting the car
You will need a valid driving licence showing no serious driving convictions and a credit card.
You will be asked if you require certain extras and a rental agreement will be printed.
You will then be asked to initial the fact that you have accepted or declined these extras. and then be asked to sign the rental agreement accepting the
car rental Company's terms and conditions.
Ask if the rental office how you should deal with breakdowns or accidents eg the telephone number you should call. You can also ask if they have a map or
for directions on where you wish to go.
When you first see your car check it minutely for dents, scratches and report any damage before driving off, otherwise you may charged for this to be
repaired.
Can I rent a Car in USA and drop it off in Canada or Mexico
No, If you rent a car from a location in USA you must drop it off in the USA also. By using the one way rental scheme you may be able to drop it off at a
rental location near the border.
Can I take my car into Canada or Mexico.
This is permissable from certain locations, please ask us when booking. Please tell the rental location that this is your intention so that they can give you
any necessary papers. You will need to return your car to USA.
One Way rentals.
This term covers the situation where you collect a vehicle from one of the car hire company's locations and return it to another. Not all car groups are
allowed for one way rentals. One Way rentals must be prebooked showing collection and drop off locations. Dollar and Alamo no extra charge is made for this
if both the locations are in Florida or California. There is also no charge between certain locations on Nevada and Utah and California. Elsewhere in USA
One way rentals are usually possible between locations owned by Dollar/Thrifty and Alamo (not franchisee locations) but a fee is charged depending on the
distnace between locations. Up to 200 miles $50, 200-500 miles $100, 500- 100 miles $300, over 1000 miles $500.
GPS Satnavs
Can be hired. This should be arranged when collecting the car and costs $10 a day.
Child seat/booster seat.
Every location has child seats and booster seats available for hire. These should be requested at the time of booking and the hire charge should be paid
when collecting the car.
Fuel
You will be responsible for the fuel used during the rental. Please clarify with the rental location at the time of pick-up the policy on fuel. The usual
policy is that the car is provided with a full tank of fuel, for which you are charged, when you collect the vehicle and you are told to return the car as
empty as possible. Another method is to collect the car with a full tank and return it with a full tank paying for the fuel direct to the garage as you go
along. The problem with this is that if you return the car not full you will be charged a hefty premium for the cost of the filling the tank up. We also
give most renters the opportunity of Platinum rates which include the cost of the initial tank of fuel.
Insurance, tax and other fees.
These are all included in our rates and you should not be charged any extras (except Orlando where the airport authorities
make a small charge).
Why do I have to give my credit card details
The car rental company is trusting you with a car which has a value
in excess of $20,000 so it is reasonable for the car rental company to ask for
some security. Your card will only be charged if the car is not returned
on time, for willful damage, traffic/parking offences and other expenses which
you incur.